Computer virus black screen with blinking cursor

Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising.

Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. User Replied on May 16, Hi Meeechull,. I suggest you to try system restore using the installation media and check if it helps.

Insert the installation media you created, and then restart your PC. On the Install Windows screen, select Repair your computer. Check your PC manufacturer's website for info on how to boot from media, and then try again. On the Choose an option screen, select Troubleshoot.

If the issue persists, do get back to us. We will be happy to assist you. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. I have tried to boot from the installation media with no success, I checked my boot up priorities through BIOS to make sure the system boots from my DVD drive first. It seems like it doesn't recognise the installation media whatsoever. To confirm this I disabled all other bootable drives except the DVD drive.

I proceed to press a random key and the same message appears. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability.

Need Windows 11 help? This document pertains to all HP computers and tablets with Windows 10, 8 and 7. Use the following steps if your computer stops at a black screen with a blinking cursor after entereing the Windows password.

Right-click the task, and then click the End task button. Windows should start normally. Remove any of the following programs. Additionally, remove any other suspected programs that are not listed.

Remove these suspected programs:. The simplest way is to press and hold the power button for a few seconds while the computer is booting up. That will interrupt the boot process and shut down the computer. Do it three times. You should see a blue screen with some options the fourth time you boot your computer. An advanced UI where you can repair, troubleshoot, restore, and reset Windows 10 with a few clicks. Follow the below path.

You will now press the relevant key 4, 5, or 6 to boot computer into Safe Mode with Command Prompt. Alternatively, you can press the F8 or F12 key during the boot process, but that no longer works on all laptops.

Reboot your computer like you normally do from the Start menu to check if the computer still gets stuck on the blinking cursor screen. You will follow the same steps above by repeating the power button trick three times, but instead of entering the Safe Mode, you will enter UEFI Firmware Settings.

That's the latest iteration of BIOS. Click on the next screen to boot into BIOS. You cannot use a mouse so only a keyboard is allowed. Use the arrow and Enter or Esc keys to move around. You will find instructions at the bottom of the screen, but it is pretty simple so don't worry. Also, check the boot order under the Boot menu and make sure that it is set to boot from the Hard Drive first and pen drive or other external drives second.

That will make sure that the problem won't reappear when you connect a pen drive during the boot process ever. Well, if you've come this far without success then you have exhausted all other options. If you have a backup of your data or use cloud storage for everything, you have nothing to fear. Restoring the computer won't delete your personal files anyway. That's what reinstalling the OS does.